Frequently asked questions
Naturopathic Medical Doctors, also known as Naturopathic Doctors, depending on the state of licensure, are educated and trained in accredited naturopathic medical schools. Naturopathic doctors are required to graduate from accredited four-year residential naturopathic medical programs and pass an extensive postdoctoral board examination (NPLEX) in order to receive a license or registration. Licensed and registered NDs have a specific scope of practice as defined by their state’s law, and must fulfill State-mandated continuing education and reporting requirements. Residency programs after medical school is an option available for further training as well. Read more on the American Association of Naturopathic Physicians website.
All visits require an appointment to be made through our website www.denancea.com. Once your appointment is secured, you will receive information on setting up your patient portal and completing your new patient paperwork. All paperwork and patient portal set up must be completed at least 24 hours prior to your scheduled appointment time. This applies to patients who book through Zocdoc. For convenience and ease, we recommend you book through our website www.denancea.com.
No. The cost of visit is separate from labs and supplements. DeNANCEA has partnered with several labs to provide patients with affordable lab services.
Our dispensary, via Fullscript, offers high-quality professional and physician-grade supplements. We highly recommend buying your supplements through Fullscript due to the unscrupulous behaviors of some other supplement companies, high rates of counterfeits, and low-quality supplements online.
DeNANCEA also offers 10% off supplements bought from our dispensary.
All payments are made online through our EHR system called OptiMantra in partnership with Stripe. You are required to add your credit or debit card when booking your appointment. You are only charged after your appointment, and in cases where there is a No-Show or Late Cancellation within 48 hours of your visit, which will incur $25 fee.
You can claim reimbursement from your insurance using the superbill you receive after your visit. We cannot guarantee that your insurance will reimburse your visit or labs. If you have any questions regarding insurance claims and reimbursement, please contact your insurance.
1. Complete all paperwork and set up your patient portal at least 24 hours prior to your appointment.
2. Be in a well-lit room or environment.
2. Be in your natural state as much as possible. Limit makeup or totally avoid.
3. Have a flashlight available. Phone light can be used as well
4. If you have any of these (thermometer, pulse oximeter, blood pressure monitor, and weighing scale), please have them handy.
5. Have access to a flat surface like sofa, couch or a table you can lie back on during parts of the physical exam.
NOTE: All patients under 18 must have a guardian or parent present during the appointment.